Our lines are operated by qualified customer support agents. Do not hesitate to call us and raise your concerns. Your case will be dealt with utmost care and any issues that you might have, will be resolved to the best of our abilities.
Yes, it is. You can have someone to open the door for us or leave the key at a designated place.
We do not have additional fees for evening, weekend and public holiday bookings.
In order to claim a refund, our company must, first, be allowed to provide a re-clean. Then, after evaluation and taking into consideration other conditions that may apply, a refund may be granted.